AMA Business Skills for Managers

American Management Association (AMA) has been transforming the way business professionals think and work. This bundle of AMA digital learning assets combines the ideal mix of business topics such as collaborative communication, customer focused strategy, delegating, data presentation, statistical analysis and budget creation for company managers wanting to add new professional skills. The Business Skills for Managers courses are available to all NAFEM members.

Courses include the following:

  • AMA’s G.U.I.D.E. to Coaching
  • Leveraging Feedback to Strengthen Employee Commitment
  • Enhancing Communication Skills
  • Enhancing Collaborative Communication
  • The Manager’s Role as a Facilitator
  • Resolving Conflict in the Workplace
  • Building a Customer-Focused Strategy
  • Delegating for Growth and Development
  • How to Lead with Emotional Intelligence
  • Creating & Presenting Operational Budgets
  • Presenting Visually Compelling Data
  • Statistical Analysis Tools & Techniques
  • Leading the PAC: Researching & Presenting Data
  • The Manager’s Role During Change
  • Managing Resistance to Change
  • Creating a Motivational Climate
  • Key Presentation Skills: Balancing Verbal and Non-Verbal Messages
  • Developing and Organizing Presentation Content
  • Understanding the Impact of Diversity and Inclusion
  • Creating an Inclusive Culture
  • AMA’s Legal Guide for Managers and Supervisors
  • Mastering Excel® Pivot Tables
  • Time-Saving Excel® Tips
  • Tricks & Shortcuts
  • PM Skills for Accidental Project Manager
  • Building PPT Slides from Excel Data
  • Mastering Excel® Dashboard Reports
  • Mastering Excel® Formulas and Functions Squashing Workplace Negativity
  • Crash Course for New Managers
  • Essential Management Skills for Introverts
  • Doing More With Less: Motivating Employees
  • HR 101 for New Managers
  • Difficult Performance Reviews and Customer Service – Management.

Seat Time: 26 hours