AMA Business Skills for Associates

American Management Association (AMA) has been transforming the way business professionals think and work. This bundle of AMA digital learning assets offers a mix of business topics for company associates interested in gaining new professional skills to advance their careers in the foodservice industry. Such skills include analytical thinking, collaboration, communication, decision making, financial acumen, project management and time management. The AMA Business Skills for Associates courses are intended for associates who already have a basic understanding of these topics.

Courses include the following:

  • The ART of Analytical Thinking
  • Building Better Work Relationships
  • Building your Strengths as a REAL Team Player
  • Enhancing Team Unity and Success
  • Framing the Message for Greater Impact
  • Building Credibility and Trust for Improved Communication
  • Motivating & Influencing Throughout the Organization
  • Principles of Effective Business Writing
  • Analytical Thinking and Decision Making
  • Developing Awareness that Leads to Emotional Regulation
  • Accounting 101
  • Balancing the Books: Booking Journal Entries
  • Effectively Giving & Receiving Feedback
  • Analyzing Data Using the DASA Model
  • Creating a Work Breakdown Structure (WBS)
  • Utilizing Effective Risk-Response Strategies
  • Establishing Presence and Credibility
  • Planning for Success
  • Creating Boundaries & Balance
  • Prioritizing Effectively
  • Facilitation Skills for Trainers
  • Beyond Lecture: Training Tools to Enhance Training
  • Experiential Learning: Maximizing Learner Engagement
  • The ADDIE Model
  • How to Project Confidence
  • Managing Your Workload
  • Tame Your Email Inbox w/MS Outlook®
  • Crash Course Mistake-Free Biz Writing
  • Taking Accurate Meeting Minutes
  • Managing Emotions Under Stress
  • How to Read Financial Statements and Customer Service – Frontline

Seat time: 20 hours